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Refund and Cancellation Policy

Last updated: July 9, 2026

Overview

This Refund and Cancellation Policy outlines how you can cancel or seek a refund for a product or service that you have purchased through the Platform (https://wixoratechnologies.com/), operated by Wixora Technologies Pvt Ltd. It should be read together with our Terms of Service. Under this policy:

1. Cancellation Window

Cancellations will only be considered if the request is made within 3 days of placing the order or subscribing. However, cancellation requests may not be entertained once the order or subscription has been processed and access has been granted or activated.

2. Non-Cancellable Items

Wixora Technologies Pvt Ltd does not accept cancellation requests for course content, digital materials, or Pro plan access that has already been accessed, downloaded, or consumed, in whole or in part.

3. Issues With Access or Quality

In case of any issue accessing a purchased course or Pro feature (such as a technical fault preventing access), please report it to our customer service team. The request will be reviewed once our team has checked and determined the issue at our end. This should be reported within 3 days of the issue occurring. If you feel that the product or service received is not as described on the site, you must bring it to the notice of our customer service within 3 days of purchase. Our customer service team will review your complaint and take an appropriate decision.

4. Third-Party Content

In case of complaints regarding content or features provided in partnership with a third party, please also refer the issue to that third party where applicable.

5. Refund Processing Time

In case of any refund approved by Wixora Technologies Pvt Ltd, it will take 2 business days for the refund to be processed to your original payment method.

6. Legal Requirements

Where applicable law in your jurisdiction requires a refund right that cannot be waived, we will honor that legal requirement notwithstanding the rest of this policy.

7. How to Contact Us

For cancellation requests, refund questions, or subscription help, contact us at support@wixoratechnologies.com or +91 81693 90292 (Monday–Friday, 9:00–18:00 IST).

8. Changes to This Policy

We may update this Refund Policy from time to time. We’ll notify you of material changes via the app or email. Continued use of the Service after changes take effect constitutes acceptance.

Wixora is operated by Wixora Technologies Pvt Ltd, Sanjay Nagar, Sunder Baug Lane, Kamani, Kurla, Mumbai – 400070, India.